We ship primarily by UPS. Some small packages are shipped by the US Postal Service. If you would like your package shipped through the US Postal Service please let us know. There may be an extra shipping charge due to rate differences.
We ship most orders within 2-3 business days, with the exception of futons which may take 4-5 business days. Couches and couch packages may take up to 14 business days in house processing, as these are made to order. Regular UPS ground shipping to California takes five business days in transit. The closer you live to North Carolina, the sooner your package will arrive. Please let us know if you need it sooner than that. Expedited delivery, such as Overnight, 2 day, or 3 day delivery, is possible for an extra fee.
Shipping prices for most locations in the continental U.S. are calculated with the following formula: $6.00 base fee plus 12% of the total price of the merchandise. For example, for an order of $100 it would figure as follows: $100 x .12 = $12.00 + $6.00 base = $18.00 total shipping and handling charges. Shipping prices for West Coast states (California, Oregon and Washington) are calculated with the following formula: $8.00 base fee plus 13% of the total price of the merchandise. This formula is automatically added to your order as you are checking out, so you can see the final total.
SHIPPING OUTSIDE THE LOWER 48 UNITED STATES:
Shipping prices to foreign countries, Alaska and Hawaii are not reflected on our shopping cart. Although the standard shipping formula will show up, just ignore it. You will receive an email with the actual shipping charges, which you will have to approve before we ship your order.